Konzultant poslovanja u maloprodaji - Support
Core
Providing expert support, consulting, and education to retail clients on the use of Monri's ECR and payment software solutions.
Role type
Senior Business Consultant (Retail Support)
Builds
Retail payment solutions (SinglePOS, WebPay, WSPay, ECR systems) for merchants
Domain
Retail technology and payment processing
Deliverable
client delivery
Required skills
Retail business operations knowledge, POS/ERP/CRM system experience, analytical skills, problem-solving, communication, customer focus
Preferred skills
Experience with fiscalization or retail software, technical or application support experience
Responsibilities
Provide expert support and resolve client inquiries, analyze and identify root causes of issues, consult on system optimization, assist in implementation for new and existing users, educate users on best practices, identify business improvement opportunities, document common issues to enhance processes, collaborate with internal teams on complex cases