Customer Reservation & Support Agent Internship
Core
Intern role supporting customer reservations, inquiries, and support for youth adventure travel products.
Role type
Intern, customer service & operations support
Builds
Youth adventure travel itineraries and booking experiences
Domain
Tourism / Travel
Deliverable
product features
Required skills
Customer communication, booking management, inquiry triage, record keeping, refund processing, review management, quality auditing
Responsibilities
Chat with new leads to help plan and book trips, assign enquiries to team members, respond to customer calls and messages, finalize bookings, process refund requests, manage online reviews, audit agent work
Seniority
Intern