Customer Support Manager (USA, нічна зміна)
Core
Managing customer support operations for US clients and repair masters, ensuring project stability 24/7.
Role type
Customer Support Manager
Builds
Repair service projects for US clients
Domain
Home services / Repair industry
Deliverable
client delivery
Required skills
CRM proficiency, multi-tasking, decision-making, project status tracking, client communication
Preferred skills
Night shift adaptability, empathy, detail orientation
Technologies
CRM systems
Responsibilities
Communicate with clients and masters until project completion, control project quality and status, update CRM information, make operational decisions within scope, collaborate with main managers