Valet Site Manager – Sydney
Core
Leading valet operations and driveway management at a prestige Sydney CBD location, supervising a dynamic team to ensure safe, tidy, and orderly service for clients.
Role type
Senior IC operations supervisor (valet/concierge)
Builds
Valet services and driveway management for hotels, shopping centres, airports, auto-dealerships, and gaming sectors
Domain
Hospitality and premium service operations
Deliverable
product features
Required skills
Team leadership, rostering, safety compliance, SOP development, stakeholder liaison, reporting, performance assessment
Preferred skills
Previous driveway/concierge experience, retail or hospitality background, Microsoft proficiency
Technologies
Microsoft Office
Responsibilities
Lead a large team, roster staff for rotating shifts and special events, train employees, liaise with clients and management, produce daily/weekly/monthly reports, refine SOPs, maintain safe and tidy work environment, conduct safety inductions, assess team performance, manage site materials and storage
Seniority
Senior, hands-on IC