Service Manager - Food Produce Technologies & Equipment
Core
Lead and coach technical service teams to ensure fast response to equipment issues, drive performance and uptime for food processing machinery, and strengthen customer relationships.
Role type
Senior Technical Service Manager (Field Service)
Builds
Reliable food processing equipment uptime and optimized service operations for clients in the fresh produce sector.
Domain
Food & Beverage Technology / Industrial Equipment Maintenance
Deliverable
client delivery
Required skills
Team leadership and coaching, technical troubleshooting, process improvement, customer relationship management, competitor analysis, operational surveying
Preferred skills
Bilingual Spanish, background in Agriculture/Biology/Horticulture
Technologies
Microsoft Office (Word, Excel, Outlook, PowerPoint)
Responsibilities
Lead and coach service organization to promote safety and quality culture; Visit customer sites to identify improvement opportunities; Ensure fast response to unplanned technical events; Participate in equipment and facility surveys; Partner with HR for employee development and morale.
Seniority
Senior, hands-on IC with team management