Service Manager
Based in Namibia
Core
Manage customer relationships and serve as a liaison between technicians and customers while supervising vehicle technicians.
Role type
Service Manager (Automotive Retail)
Builds
Customer service experience and auto service team performance
Domain
Automotive retail and repair
Deliverable
client delivery
Required skills
automotive repair knowledge, people management, hiring and training, inventory management, scheduling, equipment maintenance, problem solving, recruitment
Preferred skills
2-year degree
Technologies
N/A
Responsibilities
Assign and schedule work duties to auto service staff, serve all automotive service needs of customers, oversee hiring and training of auto service team, ensure high teammate retention, maintain compliance with quality standards, develop customer satisfaction and retention
Seniority
Mid-level, hands-on management
