Specialist, Change Management
Core
Partner with Business stakeholders, IT teams, and vendors to coordinate structured change activities, document operational impacts, and drive user adoption of enterprise business and technology solutions.
Role type
Specialist, Change Management (Change Enablement & Business Readiness)
Builds
Enterprise business and technology solutions adoption and stabilization
Domain
Corporate IT / Business Transformation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Change impact assessment, readiness planning, stakeholder engagement, communications planning, process mapping, training coordination, value realization reporting, vendor coordination
Preferred skills
Prosci Change Management, Lean Six Sigma Yellow or Green Belt, PMP
Technologies
Microsoft Office (Excel, PowerPoint, Word, Teams), Visio, Lucidchart, Miro, ERP, HRIS, CRM, eCommerce
Responsibilities
Lead comprehensive change impact assessments to identify operational and stakeholder impacts; Conduct readiness planning and execution including stakeholder engagement and go-live preparation; Monitor adoption and user experience indicators post go-live to identify reinforcement needs; Support business process mapping activities for 'as-is' and 'to be' processes; Draft communications to reinforce standard usage expectations and key behavioral changes; Maintain change-related documentation including impact assessments and status reporting inputs.
Seniority
Specialist, hands-on IC