Service Consultant
Core
First point of contact for members providing superior service via inbound/outbound calls, emails, and written correspondence.
Role type
Service Consultant
Builds
Member support and service delivery
Domain
Insurance / Medical Defence
Deliverable
client delivery
Required skills
Customer service, Communication, Attention to detail, Data management, Analytical skills, Process improvement
Preferred skills
General insurance industry experience, Professional membership organization experience, OH&S knowledge