Stage - Support IT (Janvier 2027)
Core
IT Support intern acting as a bridge between technical IT support and employee experience, supporting a high-growth European scale-up.
Role type
IT Support Intern
Builds
Internal productivity tools, automation scripts, and knowledge base documentation
Domain
European tech scale-up, IT infrastructure, and employee experience
Required skills
IT support (Level 1 & 2), automation, hardware management (Mac M5), MDM tools, asset inventory, knowledge base creation
Preferred skills
proactive innovation, autonomous problem solving, cross-functional communication
Technologies
SIIT, MDM tools, Mac M5
Responsibilities
Provide international tech support (Level 1 & 2) across France, UK, Spain, Germany, and Benelux; Automate onboarding/offboarding lifecycle; Manage and maintain a premium fleet of Macs using MDM tools; Maintain global hardware asset inventory; Build and optimize internal Knowledge Base; Contribute to internal productivity tool projects
Seniority
Intern