Secretary I - (FGP) - Palm Beach Gardens, Florida
Core
Front-end administrative support for a medical practice, managing patient access, scheduling, and documentation.
Role type
Administrative Medical Secretary
Builds
Patient appointment schedules, medical records documentation, and patient communication workflows
Domain
Healthcare / Medical Practice
Required skills
Appointment scheduling, patient communication, medical records management, HIPAA compliance, document processing, calendar management, prescription refill coordination, pre-authorization processing, staff training support
Preferred skills
Computer-based scheduling software proficiency
Technologies
Epic, MyChart, word processing, spreadsheet, database, Internet applications
Responsibilities
Greet patients and answer incoming calls; schedule and manage patient appointments and waitlists; obtain service authorizations and process referrals; manage physician calendars and send invites; scan and upload documents to EMR; communicate patient instructions and status updates; coordinate prescription refills with pharmacies and providers; maintain confidentiality of medical information; train staff on registration policies.
Seniority
Entry-level, hands-on IC