Loan Collection Officer
Core
Oversee and manage loan repayments from existing credit clients, ensuring timely follow-ups, maintaining communication, and negotiating repayment plans.
Role type
Loan Collection Officer
Builds
Loan repayment workflows and recovery strategies
Domain
Financial Services / Credit Management
Deliverable
client delivery
Required skills
loan collection strategies, debt recovery processes, regulatory compliance, negotiation, record-keeping, problem-solving
Preferred skills
legal background, experience with recovery agents and security agencies
Responsibilities
Monitor credit client list for timely repayments, send reminders before loan maturity, maintain communication with clients, negotiate loan workout plans, update payment records, propose restructuring or settlement plans, serve as primary contact for recovery agents, investigate and resolve client concerns, ensure compliance with policies and regulations
Seniority
Mid-level, hands-on IC