Serviceberater (m/w/d)
Core
Frontline service advisor managing daily customer interactions, service order intake, and administrative tasks at an automotive dealership.
Role type
Service Advisor (IC)
Builds
Service appointments and customer satisfaction
Domain
Automotive retail / After-sales service
Deliverable
client delivery
Required skills
Customer service, order intake, administrative tasks, technical knowledge, commercial knowledge, sales of service parts and accessories
Preferred skills
Volkswagen organization background, SB certification, enthusiasm for automobiles
Responsibilities
Greet and assist customers, process service orders, perform administrative duties, sell service packages and accessories, contribute to dealership profitability
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