Customer Support – Telefonischer Service Teilzeit (all genders)
Core
First point of contact for customer inquiries regarding logistics services and delivery status via phone.
Role type
Customer Support Specialist (Phone)
Builds
Logistics service delivery and customer communication
Domain
Logistics / Supply Chain
Deliverable
client delivery
Required skills
Phone communication, German (fluent), Customer service, Information relay, Cross-functional collaboration
Responsibilities
Answering customer calls, Providing shipment tracking and delivery status updates, Resolving logistics issues with internal teams
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