Analyst, Collections
Core
Manage customer collections, reconcile accounts, resolve payment issues, and forecast cash flow for assigned customers.
Role type
Senior IC collections analyst
Builds
Cash flow forecasts and collection status reports for business divisions
Domain
Manufacturing (home/office equipment) + Finance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Account reconciliation, payment agreement development, credit hold assessment, bad debt reserve assessment, collection agency coordination, financial reporting, process improvement
Preferred skills
Cross-functional collaboration, data trend analysis, system optimization
Technologies
SAP Financial module, Microsoft Excel, Microsoft Office Suite
Responsibilities
Reconcile customer accounts to ensure timely collection; Identify, investigate, and resolve collection issues; Develop and recommend payment arrangements with customers; Assess customer credit holds and determine order release eligibility; Generate performance reports and analyses for management review; Identify and implement process improvements for collections operations
Seniority
Mid-level, hands-on IC