operator call centru 06/26
Core
Calling patients from an existing database for appointment reminders, feedback, and support to enhance their treatment experience.
Role type
Customer support operator (medical)
Builds
Patient communication and retention support
Domain
Healthcare
Deliverable
product features
Required skills
Telesales experience, Call center experience, Verbal communication, Written communication, CRM usage, Patient database analysis
Preferred skills
English language knowledge, Empathy, Proactive attitude, Responsibility