AI Agent Architect (m/w/d)
Core
Design and implement end-to-end AI Agent solutions for customer service, integrating platforms with enterprise systems and optimizing conversational flows.
Role type
Solution Architect / Integration Engineer for Conversational AI
Builds
Production-ready AI Agents, Voicebots, and automation workflows for client projects and the AIdapt SaaS product
Domain
Customer Service, Conversational AI, System Integration
Deliverable
production ML models
Required skills
Solution Architecture, System Integration, API Development (REST/SOAP), Conversational Flow Design, Prompt Engineering, Debugging, Technical Documentation
Preferred skills
Experience with Conversational AI platforms (Parloa, Cognigy, Botario), CRM/ERP/Helpdesk systems, OAuth/JWT/Webhooks, Workflow Automation (n8n, Make), LLM Evaluation
Technologies
Python, JavaScript, TypeScript, OpenAI, Parloa, Cognigy, telli, Botario, AIdapt
Responsibilities
Design end-to-end AI Agent solutions, Integrate AI platforms with CRM/ERP/Helpdesk systems, Implement and test APIs and webhooks, Develop and optimize Conversation Flows, Debug interfaces and resolve blockers, Document architecture and best practices
Seniority
Mid-level, hands-on IC
