Front Office Agent (m/w/d)
Core
Front Office Agent managing guest check-ins, check-outs, reservations, and service requests at an airport hotel.
Role type
Front Office Agent
Builds
Guest experiences and operational hotel services
Domain
Hospitality / Hotel Management
Deliverable
physical/clinical work
Required skills
Guest relations, reservation management, payment handling, upselling, conflict resolution, teamwork
Preferred skills
Front office experience, service orientation, adaptability
Technologies
Hotel management systems
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