Serviceassistenz (m/w/d) Mercedes-Benz
On-site
Core
First point of contact for customers at a Mercedes-Benz service center, coordinating workshop appointments and ensuring smooth service operations.
Role type
Service Assistant
Builds
Customer service experience and operational efficiency for Mercedes-Benz service department
Domain
Automotive / Customer Service
Deliverable
client delivery
Required skills
Customer service, appointment coordination, data management, billing processing, computer literacy
Responsibilities
Greeting and supporting customers, scheduling and coordinating workshop appointments, handling customer correspondence, maintaining customer data in systems, processing invoices, ensuring smooth service area operations