Head of Ticketing (Mensch)
Core
Strategic and operational leadership for ticket sales, digital transformation, and guest experience optimization at a major German excursion destination.
Role type
Head of Ticketing (Strategy & Operations)
Builds
Digital ticketing platforms, sales campaigns, and guest engagement initiatives
Domain
Tourism / Entertainment / Ticketing
Deliverable
product features
Required skills
Ticketing strategy, E-commerce management, data analysis, campaign management, IT project management, team leadership, pricing strategy
Preferred skills
Experience in leisure or tourism industry, experience with digital signage systems, CRM implementation
Technologies
Ticket management systems, digital signage, web applications, CRM
Responsibilities
Analyze sales dynamics to drive revenue growth, design and execute sales campaigns, manage pricing and offer visibility across outlets, lead digital transformation projects, optimize ticket management system usage through training