Kundenbetreuer/in / Quereinsteiger/in Bürokommunikation (m/w/d)
Core
First point of contact for customers, coordinating service dispatches, handling inquiries/complaints, and supporting pest control operations.
Role type
Customer Service Coordinator (Office Communication)
Builds
Customer service coordination and operational support for pest control solutions
Domain
Manufacturing / Service Sector (Pest Control)
Deliverable
client delivery
Required skills
Customer communication, telephone etiquette, email management, data entry, report generation, scheduling, basic accounting, PC proficiency
Preferred skills
Adaptability, teamwork, problem-solving, organizational skills
Responsibilities
Handling customer inquiries and complaints via phone and email, coordinating service technician schedules, maintaining customer databases, providing service consultations, performing general administrative tasks including preliminary bookkeeping