Customer Service Manager (m/w/d) für unsere Kunden aus der Energiewirtschaft
Core
Support customers in their daily business with efficient use of Robotron's Energiemarkt Platform software and improve their business processes.
Role type
Customer Service Manager (Consulting)
Builds
Software solutions and consulting services for the energy sector
Domain
Energy industry + IT consulting
Deliverable
client delivery
Required skills
IT background, customer consulting, problem analysis, software product development ideas, SQL, PL/SQL, Oracle databases, energy data management
Preferred skills
English language skills
Technologies
Oracle, SQL, PL/SQL
Responsibilities
Serve as the point of contact for customers regarding technical and IT requirements, support customers in analyzing problems to find solutions with experts, contribute ideas for software product development and customer relationship management
Seniority
Professional level (Entry to Mid-level)