Legal Engineer Manager, Product Specialist
Core
Lead and grow a team of Legal Engineers - Product Specialists to support existing customers in maximizing their use of the Harvey AI platform, driving adoption, utilization, and expansion.
Role type
Senior IC manager (legal engineering/product specialist)
Builds
Post-sales support, customer onboarding, training, and platform adoption strategies for law firms and in-house legal teams.
Domain
Legal technology + AI
Deliverable
product features
Required skills
Legal expertise (7+ PQE), team leadership, legal tech/AI platform familiarity, commercial instincts, stakeholder engagement, training/presentation
Preferred skills
Experience in law firm or in-house legal environment, fast-paced high-growth environment adaptability
Technologies
Harvey platform, AI tools
Responsibilities
Lead and develop a team of Legal Engineers - Product Specialists in the DACH region; Own the post-implementation customer relationship from a legal engineering perspective; Act as the senior escalation point for complex or strategic customer engagements; Partner with Account Management and Sales to identify expansion opportunities; Collaborate with the Product team to surface customer feedback; Define and iterate on team processes, playbooks, and frameworks
