人力资源平台部-HR运营与体验专家
Core
Design and manage operations and delivery for core HR shared service business scenarios, establishing a multi-dimensional operational system for efficiency, quality, experience, and risk.
Role type
Senior HR Shared Services Operations and Experience Expert
Builds
HR shared service platforms and AI-enabled service models
Domain
Human Resources / Shared Services Center (SSC)
Deliverable
production ML models
Required skills
HR shared services operations, SSC setup and management, AI/Agent application, cross-functional collaboration, data-driven problem solving, process optimization
Preferred skills
Experience with complex project management, user-centric service design, team capability building, adaptability to AI-driven changes
Technologies
AI, Agent
Responsibilities
Design and drive operations for HR shared service scenarios; Implement AI and Agent capabilities to shift from passive to active service; Identify operational issues via data and feedback to optimize HR policies and processes; Build a learning-oriented, data-driven HR shared services organization
