Senior IT-Consultant (w/m/d) CRM & CX
Core
Senior consultant designing and integrating custom CRM & CX solutions using standard software (Microsoft, BSI) to optimize sales, service, and marketing processes.
Role type
Senior IC IT consultant (CRM & CX)
Builds
Customized digital solutions and automated workflows for client sales, service, and marketing processes
Domain
IT consulting, CRM, Customer Experience, Enterprise Software Integration (via careerplan.io/jobs/2063849-senior-it-consultant-wmd-crm-cx-at-consileon-business-consultancy-gmbh)
Required skills
CRM & CX solution implementation, System integration, API integration, Cloud technologies, Data modeling, Business process analysis, Workflow automation
Preferred skills
AI service integration, Sales/Service/Marketing process understanding
Responsibilities
Analyze client requirements and develop tailored CRM/CX solutions, Integrate and adapt CRM/CX systems into existing IT architectures, Develop interfaces and workflows to automate business processes, Collaborate with clients and internal teams to implement innovative solutions, Support system implementation and training at client sites
Seniority
Senior, hands-on IC
