IT-Consultant (w/m/d) CRM & CX
Core
Implementing and integrating CRM & CX solutions using standard software (Microsoft, BSI) to optimize sales, service, and marketing processes for clients.
Role type
IT Consultant (CRM & CX)
Builds
Customized digital solutions and automated workflows for client sales, service, and marketing processes
Domain
IT Consulting, CRM, Customer Experience (via careerplan.io/jobs/2392955-it-consultant-wmd-crm-cx-at-consileon-business-consultancy-gmbh)
Required skills
CRM & CX solution implementation, system integration, API integration, data modeling, cloud technologies, process analysis, workflow automation
Preferred skills
AI services integration, knowledge of Microsoft and BSI platforms
Technologies
Microsoft, BSI, Cloud technologies, APIs
Responsibilities
Analyze client requirements, integrate CRM/CX systems into existing IT landscapes, develop interfaces and workflows for process automation, collaborate with clients and developers
Seniority
Mid-level, hands-on IC