腾讯云-大数据产品客户成功经理-for 海外
Core
Manage delivery of big data products for domestic and international large-scale projects, ensuring product health, adoption depth, and lifecycle value realization for enterprise clients.
Role type
Senior Customer Success Manager (Big Data / Enterprise)
Builds
Enterprise big data product implementations and adoption strategies
Domain
Big Data / Enterprise Software / SaaS
Deliverable
product features
Required skills
Project management, ToB product delivery, Customer lifecycle management, Solution design, Product training, Requirement analysis, Product optimization feedback, English communication, Overseas delivery experience
Preferred skills
Computer science background, SaaS industry experience, Independent problem solving
Technologies
Big data platforms
Responsibilities
Oversee delivery scope, schedule, and quality for large-scale domestic and international projects; Maintain client relationships and drive deep product adoption; Develop usage solutions and provide training to resolve user issues; Analyze client feedback to propose and drive product iterations; Establish long-term stable partnerships with client organizations.
