IT-Administrator (m/w/d) in München
Core
1st & 2nd Level IT support and system administration for a mid-sized IT service provider supporting tax advisory firms and other clients across Germany.
Role type
IT Administrator (1st & 2nd Level Support)
Builds
IT services and operational stability for client tax advisory firms and internal operations
Domain
IT Services / Tax Advisory
Required skills
IT system administration, 1st & 2nd level support, system monitoring, problem analysis, solution finding, SLA management, documentation, external vendor coordination
Preferred skills
IT certifications, German language proficiency, willingness to travel
Technologies
Windows PCs, general IT infrastructure tools
Responsibilities
Provide 1st & 2nd level IT support, ensure smooth IT operations for client firms, deliver customer service for multiple locations, monitor systems and resolve issues, maintain SLAs, update system documentation, coordinate external service providers
Seniority
Mid-level, hands-on IC