Kaufmännische Mitarbeiterin (m/w/d) Kundenservice
Core
Handling customer inquiries and administrative issues for the Customer Contact Center of a parking solutions company.
Role type
Customer service representative (administrative support)
Builds
Customer support for parking management systems and services
Domain
Mobility infrastructure / Parking solutions
Deliverable
client delivery
Required skills
Customer service, ticketing systems, MS Office, German (fluent)
Preferred skills
ServiceNow, English, technical understanding, digital applications
Responsibilities
Answering and processing customer inquiries via phone and email, logging and prioritizing administrative and technical issues, coordinating customer requests across departments, maintaining digital customer solutions
Seniority
Entry-level to Mid-level