F&B Supervisor (m/w/d)
Core
Supervising F&B service operations, staff scheduling, and guest experience in a hotel restaurant and banquet setting.
Role type
F&B Supervisor
Builds
Service operations and guest experiences for hotel guests and event attendees
Domain
Hospitality / Food & Beverage
Required skills
Staff scheduling, service quality monitoring, guest relations, cash handling, hygiene compliance, team training, cross-department coordination
Preferred skills
Leadership, multilingual communication, event preparation
Technologies
Matrix POS system
Responsibilities
Schedule internal and external staff, monitor service flow against SOPs, handle guest complaints, prepare and set up venues for events, train new employees, ensure cleanliness and hygiene standards, manage cash reconciliation and change control, coordinate with kitchen, bar, and event teams.
Seniority
Mid-level, hands-on IC