Sr. Director, Genentech Patient Foundation Program Delivery and Operational Excellence
Core
Strategic leader accountable for the overarching direction, mid-term strategy, and nationwide operational execution of Genentech Patient Foundation (GPF) programs to ensure eligible patients gain access to life-saving medicines.
Role type
Senior Director, Patient Foundation Program Delivery and Operational Excellence
Builds
Nationwide patient support programs, charitable medicinal product inventory management, and distribution workflows for eligible patients.
Domain
Biopharmaceuticals / Patient Access / Non-profit Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, distributed team leadership, operational excellence, compliance management, complex case governance, cross-functional collaboration
Preferred skills
501(c)(3) foundation management, pharmaceutical supply chain expertise, drug distribution regulations
Technologies
None explicitly stated
Responsibilities
Set mid-term strategies and nationwide operational plans for GPF patient support programs; lead a large location-distributed team of frontline staff and a team managing medicinal product shipping; lead strategic realignments of processes, SOPs, and systems; address highly complex patient cases and systemic escalation issues; oversee high-volume, high-value charitable medicinal product inventory and distribution workflows; represent GPF priorities to cross-functional leaders across Genentech.
Seniority
Senior Director, strategic leadership & large-scale operations
