National Director, Care Educators
Core
Lead a national team of Care Educators to support patients with rare diseases (PNH, C3G, primary IC-MPGN) in the initiation and ongoing success of the EMPAVELI home infusion therapy.
Role type
Senior leadership, national director of patient education team
Builds
Patient education programs and self-administration training for home infusion therapies
Domain
Biopharmaceuticals, rare diseases, home infusion
Required skills
Strategic planning, team leadership, cross-functional alignment, data analysis, program design, talent management, budget management, vendor oversight, regulatory compliance, stakeholder collaboration
Preferred skills
Registered Nurse (RN) license, experience in rare diseases, home-based subcutaneous infusion or injection therapies
Technologies
CRM systems, training platforms
Responsibilities
Define and cultivate team culture, drive cross-functional alignment, translate field insights into KPIs, enhance patient training experience, recruit and develop talent, optimize tools and SOPs, oversee day-to-day operations, manage budgets, monitor vendor performance, ensure regulatory compliance, coordinate with specialty pharmacy and reimbursement processes
Seniority
Senior, national leadership