Scheduling Coordinator
Core
Answering incoming and making outgoing calls to schedule appointments and pre-register patients for radiology and oncology sites nationwide.
Role type
Administrative Scheduling Coordinator
Builds
Patient appointment schedules and pre-registrations for diagnostic imaging and cancer care services
Domain
Healthcare / Radiology and Oncology
Required skills
Telephone communication, Appointment scheduling, Patient pre-registration, Call routing/transferring, Standardized information delivery, Task list management
Responsibilities
Answer incoming calls and make outgoing calls to schedule appointments and pre-register patients based on the daily Task List, Follow prescribed lists of questions and provide standardized responses during scheduling calls, Determine needs of incoming calls on the automated call distribution system and transfer to appropriate personnel, Complete additional job duties assigned by the Scheduling Manager or Scheduling Lead