Patient Coordinator
Core
Patient Coordinator responsible for customer service, patient registration, insurance verification, and assisting patients during radiology and oncology procedures.
Role type
Patient Coordinator (Healthcare Support)
Builds
Patient care workflow and appointment scheduling
Domain
Healthcare / Radiology / Oncology
Deliverable
client delivery
Required skills
Patient registration, Insurance verification, Customer service, Medical terminology, HIPAA compliance, CPR certification, Patient transport assistance
Preferred skills
Spanish language, Medical terminology knowledge, Customer service experience
Technologies
Electronic health record systems, Computer applications
Responsibilities
Greet and assist patients in person and over the phone, Perform patient registration and verify insurance coverage, Collect monies for patient responsibility, Transport patients to/from exam rooms and assist with transfers, Prepare work area and order supplies, Ensure accuracy of patient records and documentation, Schedule appointments and obtain prior authorization