Client Manager
Core
Manage and develop relationships with Corporate Trust clients, ensuring service quality and mitigating business risks.
Role type
Senior Client Manager (Corporate Trust)
Builds
Corporate Trust client relationships and operational processes
Domain
Banking / Corporate Trust
Deliverable
client delivery
Required skills
relationship management, risk identification, operational process improvement, revenue goal achievement, staff management, new business development
Preferred skills
corporate trust and investment instruments knowledge, account management, trust operations, project management, legal regulations knowledge, complex problem solving
Technologies
N/A
Responsibilities
Develop and maintain relationships with Corporate Trust clients; review and accept new client relationships based on policies; resolve client issues and disputes; identify business risks and mitigate them; coordinate operational changes; meet revenue and expense goals; manage, hire, and train staff.
Seniority
Senior, hands-on IC with potential management responsibilities