SCC Day Shift Operator
Core
Monitor and respond to security alarms (fire, life safety, intrusion) for U.S. Bank and U.S. Bancorp facilities worldwide, coordinating with internal teams and external agencies.
Role type
Security Control Center (SCC) Day Shift Operator
Builds
Real-time security monitoring and incident response for bank properties
Domain
Financial Services / Physical Security
Deliverable
physical/clinical work
Required skills
Alarm monitoring, incident response coordination, documentation, computer system operation, multi-tasking
Preferred skills
Security/law enforcement experience, central alarm monitoring experience, banking operations knowledge, call center experience
Technologies
Pacom, Genetec, Enterprise Notification System, Microsoft Office, Windows NT
Responsibilities
Monitor and respond to alarm signals from security systems; Coordinate response with internal or external agencies for facility protection; Place security service calls and dispatch vendors; Utilize notification systems to alert employees of safety incidents; Document interactions and incidents thoroughly
Seniority
Entry-level, hands-on operator
