Senior Medical Omnichannel Strategic Excellence Director
Core
Drive a transformative shift in how US Medical engages healthcare professionals, patients, and stakeholders through cutting-edge omnichannel capabilities and digital strategies.
Role type
Senior matrix leader (strategic excellence director)
Builds
Omnichannel customer experiences and digital medical capabilities for US Medical
Domain
Pharmaceutical/Biotech, Medical Affairs, Digital Health
Deliverable
product features
Required skills
Omnichannel strategy execution, Strategic roadmap development, Cross-functional leadership without authority, Market and insights synthesis, Behavioral change management, Team management
Preferred skills
Pharmaceutical/Biotech industry experience, Medical Affairs experience, US healthcare ecosystem knowledge
Technologies
Digital medical platforms, Engagement analytics tools
Responsibilities
Enhance quality and relevance of medical interactions across all touchpoints, Set strategic activation roadmap for omnichannel capabilities, Drive cultural and operational transformation across Medical, Manage direct reports and functional service provider team, Lead cross-functional priority-setting discussions
Seniority
Senior, hands-on IC with strategic leadership
