PC - Plymouth Hospital
Core
Patient Coordinator responsible for customer service, patient registration, insurance verification, and assisting patients with care tasks in a hospital or mobile radiology/oncology setting.
Role type
Patient Coordinator (Front Office / Patient Assistance)
Builds
Patient care workflow and administrative records
Domain
Healthcare / Radiology / Oncology
Deliverable
client delivery
Required skills
Patient registration, insurance verification, phone communication, patient transport, supply management, medical record documentation, HIPAA compliance
Preferred skills
Medical terminology knowledge, Spanish language proficiency, CPR certification
Technologies
Electronic health record systems, scheduling software
Responsibilities
Greet and assist patients in person and over the phone, perform patient registration in various systems, verify insurance coverage and obtain prior authorization, transport patients to/from exam rooms, assist in patient transfer on/off exam tables, prepare work area and order supplies, ensure accuracy of patient records and documentation, schedule patient appointments, provide preliminary and post-procedure instructions
Seniority
Entry-level to Mid-level, hands-on IC