Mitarbeiter Vertriebsinnendienst (m/w/d)
Core
Central order processing hub handling customer inquiries, order management, invoicing, and claims resolution for energy and heating systems.
Role type
Sales Operations Specialist (Innendienst)
Builds
Order fulfillment workflows and customer service processes for ZEWOTHERM's energy and heating systems.
Domain
Industrial manufacturing / Energy systems
Required skills
Order management, invoicing, claims handling, customer communication, MS Office, ERP/WMS systems
Preferred skills
Technical understanding, sales experience, process optimization
Responsibilities
Handle customer inquiries via phone and email, process orders from creation to entry, manage complaints and delivery schedules, create invoices and credits, act as liaison between customers, sales team, and technical departments, optimize customer processes.
Seniority
Mid-level, hands-on IC