Touristiker (m/w/d) Mietwagen Augsburg
Core
Customer service and partner coordination for a car rental comparison platform, handling inquiries via phone and email.
Role type
Customer Service Representative (Car Rental)
Builds
Car rental booking solutions and customer support for CHECK24
Domain
Travel & Transportation
Deliverable
client delivery
Required skills
Customer service, telephone communication, email management, destination knowledge, MS Office, tourist software (Toma, Iris+)
Preferred skills
Experience in tourism or car rental, digital affinity, AI tool interest
Responsibilities
Telephone consultation and support for customers, email correspondence with international partners, processing bookings and administrative tasks, identifying customer needs, process improvement