Analyst, IT Client Client Services
Core
Provides Tier 1-3 virtual and physical support for software, hardware, conference room technology, warehouse technology, servers, networks, and enterprise systems.
Role type
Junior IT support analyst
Builds
End-user productivity platforms and capabilities (virtual environments, collaboration toolsets)
Domain
Healthcare IT / Enterprise Systems
Deliverable
client delivery
Required skills
Hardware and software installation, asset management, troubleshooting, user education, coordination with internal/external resources
Preferred skills
Bachelor's degree in related field, 0-2 years of experience, English (intermediate)
Responsibilities
Acquire, install, and upgrade PC components and software; perform asset management for software and hardware; resolve escalated issues; provide user training to prevent problem reoccurrence
Seniority
Junior, entry-level