Pharmacy Support Analyst
Core
Pharmacy Support Analyst helping eligible patients obtain medications through pharmaceutical manufacturers' Patient Assistance Programs (PAPs) by working directly with patients, healthcare providers, and pharmaceutical companies.
Role type
Patient assistance program specialist
Builds
Medication coverage for uninsured, underinsured, or low-income individuals
Domain
Healthcare / Patient Assistance
Deliverable
client delivery
Required skills
Patient eligibility determination, application management, cost recovery, liaison coordination, patient/provider education, documentation resolution, resource research, medication option discussion, value tracking, privacy compliance
Preferred skills
New York Pharmacy Technician license, knowledge of medications and disease states, hospital/clinic experience, experience with low-income populations, familiarity with social service programs
Technologies
Atrix Assistance software, Microsoft Office
Responsibilities
Identify and determine eligibility for Patient Assistance Programs; complete and manage assistance applications; recover medication costs; serve as liaison between patients, providers, manufacturers, and hospital staff; educate patients and staff on program requirements; resolve application issues and denials; research alternative assistance resources; discuss medication options with providers; track recovered medication value; ensure compliance with privacy requirements.
Seniority
Individual Contributor, entry to mid-level (2-4 years experience preferred)
