Front Desk Patient Concierge Coordinator
Core
Greet patients, schedule appointments, manage insurance verifications, and handle administrative tasks to support medical practice operations.
Role type
Front Desk Patient Concierge Coordinator
Builds
Patient treatment experience and practice administrative efficiency
Domain
Healthcare / Medical Office Administration
Required skills
Patient greeting, appointment scheduling, insurance verification, data entry, document scanning, payment processing
Preferred skills
Medical office experience, Spanish language proficiency
Technologies
Document imaging software, fax systems, telephones
Responsibilities
Greet patients and families, answer center telephones, schedule patient appointments, receive and record patient payments, enter and update patient demographic and insurance information, obtain insurance verifications and pre-authorizations, process requests for records from outside sources, scan data into document imaging software
Seniority
Entry-level to Mid-level, routine assignments with basic problem resolution