Front Desk Patient Concierge Coordinator
Core
Greet patients and families, manage front desk operations, schedule appointments, and process patient payments and insurance verifications.
Role type
Front Desk Patient Concierge Coordinator
Builds
Patient treatment experience and administrative workflow efficiency
Domain
Healthcare / Medical Practice Operations
Required skills
Patient scheduling, Insurance verification, Data entry, Document scanning, Customer service, Payment processing
Preferred skills
Spanish language proficiency, Medical office experience
Technologies
Document imaging software, Telephony systems
Responsibilities
Greet patients and families, Answer center telephones and distribute faxes, Schedule patient appointments, Receive and record patient payments, Enter and update patient demographic and insurance information, Obtain insurance verifications and pre-authorizations, Scan data into document imaging software
Seniority
Entry to Mid-level, routine assignments with basic problem resolution