Senior Analyst, IT Client Services
Core
Provides Tier 1-3 virtual and physical support for software, hardware, and conference room technology; manages large-scale live video switching, distribution, and AV systems for corporate events.
Role type
Senior Analyst, IT Client Services (AV/Video Specialist)
Builds
Virtual environments, collaboration toolsets, and live video broadcast capabilities for corporate town halls and events.
Domain
Healthcare IT / Audio-Visual Production
Required skills
Live video switching and distribution, AV hardware/software troubleshooting, IP protocols (NDI, Dante), wiring and installation, Zoom support, Adobe Premiere/After Effects, PTZ camera operation, asset management, stakeholder communication
Preferred skills
Vizrt/Tricaster/BlackMagic Design ecosystems, video editing, executive leadership communication, international travel, consulting experience
Technologies
Vizrt, Tricaster, BlackMagic Design, Adobe Premiere, After Effects, Zoom, NDI, Dante
Responsibilities
Set and maintain standards for video switching and distribution, ensure AV systems are implemented correctly, work with less experienced team members on training, acquire and upgrade PC components and software, perform asset management for software and hardware, respond to escalated IT issues
Seniority
Mid-level (2-4 years experience), hands-on IC
