Patient Concierge
Core
First point of contact for patients and families at a urology practice, handling scheduling, registration, and front-desk operations.
Role type
Front Desk Associate / Patient Concierge
Builds
Patient appointment schedules and administrative records for Fairbanks Urology
Domain
Healthcare / Urology
Deliverable
dashboards & analysis
Required skills
Greeting patients, answering phones, scheduling appointments, recording payments, entering/verifying patient demographics and insurance info, obtaining insurance verifications, processing records requests, scanning documents
Preferred skills
Medical terminology, EMR system experience, typing 40 wpm, medical office experience