Technical Writer
Core
Develop and maintain user-facing documentation (Help Center, Installation, Administrator, and User guides) for Cisco's networking, security, and cloud-based collaboration products.
Role type
Technical Writer (API & Product Documentation)
Builds
User resources including Help Center, Installation guides, Administrator guides, and User guides for video conferencing and collaboration solutions.
Domain
Networking, Security, Cloud-based Collaboration, Video Conferencing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical documentation, API knowledge, Agile methodologies, ability to learn new products/tools quickly, user testing participation
Preferred skills
InDesign, Illustrator, Photoshop, XML-based tools, 3D animation, advanced written/verbal English, Scandinavian language
Technologies
InDesign, Illustrator, Photoshop, XML-based tools
Responsibilities
Develop and maintain detailed API and administrator documentation; Review and edit existing documentation for clarity and consistency; Design technical documentation with text, images, and animations; Publish documentation to the web; Participate in user testing of new products.
Seniority
Individual Contributor
