Mitarbeiter*in Vertriebsinnendienst
Core
Sales operations specialist handling order processing, quote generation, and coordination between sales, production, and logistics for agricultural and gardening products.
Role type
Sales Operations Specialist
Builds
Order fulfillment and sales reporting for agricultural and gardening products
Domain
Agriculture / Gardening
Required skills
Order management, quote generation, data entry, process coordination, report creation, customer communication, ERP system usage, MS Office (Excel)
Preferred skills
Process optimization, analysis of sales data, experience with ERP/WMS systems
Responsibilities
Process customer inquiries regarding orders, products, availability, and delivery dates; Create and track quotes based on approved prices and conditions; Coordinate order processing from receipt to delivery; Handle complaints, returns, and delivery deviations; Maintain customer, item, and order data in systems; Prepare sales reports and statistics; Support preparation of customer and annual meetings; Contribute to optimizing sales and order processing processes