GESTOR/A DE SERVICIO
Core
Managing facility cleaning services operations, client relationships, and team performance in Barcelona.
Role type
Senior Facility Services Manager
Builds
Cleaning service delivery and operational efficiency for clients
Domain
Facilities management / Cleaning services
Required skills
Contract management, client reporting, technical and economic studies, KPI monitoring, incident management, payroll administration, commercial growth, P&L management, financial closing
Preferred skills
Team leadership, labor law knowledge, advanced Excel, continuous improvement
Technologies
Microsoft Office (Excel)
Responsibilities
Communicate contractual obligations and deviations to senior management, conduct client reporting and meetings, participate in technical and economic studies, ensure equipment availability, monitor service KPIs, create action plans for service deviations, monitor payroll incidents, manage staff requests, hold follow-up meetings with middle management, execute commercial actions for growth, ensure safety and health compliance, propose continuous improvements, monitor client P&L accounts, perform monthly financial closings