Senior Software Support Engineer, Retail & Marcom Engineering (R&ME)

Austin, United States of AmericaFull-time2026-10-07 → 2026-11-10

Core

Triage, troubleshoot, and prioritize incidents for Apple's global content management and publishing platform to ensure a seamless online shopping experience.

Role type

Senior IC Application Support Engineer (Publishing & Feed Systems)

Builds

The Apple Online Store content management and publishing platform

Domain

Retail / eCommerce / Content Publishing

Required skills

Incident management, Change management, Problem management, Root cause analysis, Java/Scala debugging, SQL/PL/SQL, Splunk, CMS architecture, AWS, Kubernetes/EKS, NoSQL, Automation

Preferred skills

eCommerce platform support, War room coordination, Snowflake/Tableau analytics, AI/ML automation

About Apple

Computers and Electronics Manufacturing194620Cupertino, California, USFounded 1976

We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own. Apple is an equal opportunity employer that is committed to inclusion and diversity. Visit apple.com/careers to learn more.