Salesforce Product Owner
Core
Own the Fund's member data domain and deliver integrated Salesforce, data, and analytics solutions to support the member lifecycle and provide a 360-degree view of members.
Role type
Salesforce Product Owner (Member Data Domain)
Builds
Integrated Salesforce, data, and analytics solutions for member lifecycle management
Domain
Financial services / Superannuation / Wealth Management
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Salesforce functional design and configuration, roadmap and backlog management, stakeholder facilitation, data governance and quality, systems integration, agile delivery, AI and automation tooling
Preferred skills
Salesforce Data Cloud, Agentforce, Einstein capabilities, Customer 360 solutions, Power BI, SQL, superannuation/financial services sector experience, Scrum Master or Project Manager experience
Technologies
Salesforce, Salesforce Data Cloud, Agentforce, Einstein, Power BI, SQL
Responsibilities
Partner with stakeholders to identify business challenges and define improvement opportunities; Facilitate workshops to translate business needs into requirements and acceptance criteria; Own and maintain the Salesforce and member data roadmap and backlog; Translate complex business and data requirements into scalable solutions; Provide hands-on Salesforce configuration, design, and testing; Improve data quality, consistency, and governance; Identify opportunities to automate workflows and standardize processes; Track initiatives and keep stakeholders informed of progress and risks
Seniority
Mid-Senior, hands-on IC with strategic ownership
